Though I have many things to write to you, I don’t want to do so with paper and ink. Instead, I hope to be with you and talk face to face so that our joy may be complete. – 2 John 12
Here’s the situation. You need to say something to someone. It is important. Do you put it in a letter (email, text, Facebook message … you get the picture) or speak to them face to face?
Well, it really does depend. When you want to encourage someone, then it is good and acceptable to put it in writing. That way they can keep it, refer to it at a later date, and be reminded that their life once made a difference to someone. On the other hand, it is never a good idea to reprimand or reproach another person in writing unless it is accompanied by a face to face meeting … and then only as a clear record of what you felt needed to be said (certainly a best practice in a work setting).
To put harsh words in a letter without the benefit of a personal meeting is cowardly and never honors God. Don’t do it. It will hurt your witness and certainly not “complete anyone’s joy.”
Think before you speak is criticism’s motto; speak before you think, creation’s. – E. M. Forster